Terms & Conditions

I am a qualified, registered and insured professional Clinical Hypnotherapist with extensive additional training in Counselling, Psychotherapy, EMDR and Mind Coaching.  All my work is carried out in line with the code of ethics and conduct of the National Council for Hypnotherapy (NCH); a copy of which is available on their website. These Terms and Conditions apply to all of the work I do.  I carry out sessions in person, by telephone and online via video.

Therapy can be extremely effective; however there can be no ‘guarantee’ of a cure for any given condition.  Therapy requires commitment and motivation from both the Therapist and the Client to achieve the best results and whilst I will always do my absolute best for you, I do not have a magic wand.  My sessions contain a mixture of therapies and techniques, depending upon your individual needs.  I will always discuss these with you. 

Fees are charged by the session, payable 24 hours in advance, by BACS.  Cash payments can also be made by existing clients at face-to-face appointments.

First sessions can last up to 90 minutes.  Going forwards, 60 or 90 minute appointments are available depending on your needs.

Changing or Cancelling an Appointment

Please give as much notice as possible if you wish to change or cancel an appointment.

Less than 24 hours' notice will incur a charge of 50% of the fee with 100% being charged for non-arrival.

You can cancel by telephone, text or email.

(If you booked your appointment online, you will be able to manage the booking directly via your email confirmation)

Arriving Late for an Appointment

If you are running late, please let me know as soon as possible.  I will do my best to accommodate this, but if I have an appointment immediately after yours, your session may need to be curtailed.  The full fee will still be payable if your session has to be curtailed due to your late arrival.

Mutual Respect

I undertake to treat you with respect and am always respectful of the trust you put in me. I will use best practice at all times in our mutual interest. In return, you undertake not to harm yourself, or me, or any property belonging either to me or any other person during our sessions. You agree not to come to sessions under the influence of alcohol or drugs, except those medications prescribed by your doctor. If you do come to sessions under the influence of alcohol or recreational drugs, or if you demonstrate violent or abusive behaviour, I reserve the right to cancel the session and refuse any further therapy sessions. 

Psychosexual / Fetish Therapy

It is important that you fully understand that this is not a physical therapy; it is a talking therapy.

Privacy Policy

All the personal information you provide (both written and verbal) is confidential. This applies to both paper and computer records and is held within the terms of the Data Protection Act.

The notes I take during our sessions are for the purpose of your treatment only.

No other persons will have access to personal information unless there are exceptional circumstances. These are limited to:

Social Media Policy

As a Therapist, it is important that the relationship I have with clients remains in the therapy room, but with so much personal information available on the internet, it is important that boundaries are clear.  I have a strict social media policy and I don't interact with clients on my personal pages as this is both inappropriate and unethical.  

I have a business Instagram profile, which clients are welcome to follow.

I have a business Facebook page which is public domain and is used solely for my Therapy Practice.  Clients are very welcome to 'Like' this page and share the posts, if they feel it appropriate for them to do so. Comments on posts and Facebook Reviews are always welcome, but please never post any personal information regarding appointments or about yourself, as this is public domain.  

I have a personal Facebook page which is private and I don't accept friend requests from clients.

I have a personal Twitter profile, which is open and transparent, and shows me as the human being that I am, as well as the Therapist.  I don't follow clients on Twitter, as this would be both inappropriate and unethical, and I respectfully discourage clients from following my Twitter profile.  The exception to this is if we were already connected on Twitter prior to you becoming a client.

You are welcome to leave a review on Facebook or Google, but I'm unable to publish testimonials on my website as it is discouraged by one of the professional societies I am part of.

I'll look forward to working with you.